Setting aside unavoidable tech mishaps (such as WiFi outages and device failures), here are 15 instructor practices cited by students as their worst experiences learning with technology, according to the Educause report:
The use of unofficial platforms and too many external applications or sites;
A lack of instruction, guidance and/or support for activities such as breakout rooms, discussion boards and collaborative assignments;
Unsatisfactory administration, proctoring and collection of exams and other assessments;
Not anticipating technology limitations when teaching certain subjects, accommodating disabilities or meeting the learning needs of all students;
Use of long lectures with massive slide decks;
Lack of instructor engagement, communication with students and feedback on assigned work;
Lack of technological support and refusal to accept tech issues as excuses for late work or absences;
Assignments with little scaffolding or connections to learning outcomes;
Underdeveloped class plans and agendas;
Attempts to replicate face-to-face experiences in online learning environments;
Instituting camera-on policies;
Imposing strict deadlines with severe penalties for late work;
Failing to maintain the pages within the learning management system for an online course;
Refusing to accommodate and/or belittling students with disabilities; and
Lack of clarity in the processes and procedures for completing and submitting assignments.
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